Privacy Policy

Last updated: September 11, 2026

1. Overview

AutoPartsFirst ("we", "us") respects your privacy. This Policy explains what information we collect on www.autopartsfirst.com, why we collect it, and how it is handled.

2. Information We Collect

Information you send us: when you contact us via WhatsApp or the live chat widget, we receive the messages and any contact details you choose to share (name, company, part numbers, etc.).
Information collected automatically: basic usage data such as IP address, browser type, device type and pages visited, collected through cookies and analytics tools (see below).

3. Cookies and Analytics

We use Google Analytics 4 to understand how visitors use the Site and to improve it, and the tawk.to live chat widget sets its own cookies to operate the chat. You can block or delete cookies in your browser settings at any time; the Site remains usable without them.

4. How We Use Information

Responding to inquiries, quotations and order requests;
Providing and improving our products, services and website;
Meeting legal and accounting obligations.

5. Sharing of Information

We do not sell your personal data. Data is processed only by the service providers that operate the Site — Cloudflare (hosting and CDN), Supabase (database), Google (analytics), tawk.to (live chat) and WhatsApp (messaging) — each under its own privacy policy.

6. Data Retention

Inquiry and chat records are kept for as long as needed to serve your requests and to meet business and legal requirements, then deleted or anonymized.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us on WhatsApp. We will respond within a reasonable period.

8. Children's Privacy

The Site is intended for business and adult users. We do not knowingly collect personal data from children under 16.

9. Data Security

We apply reasonable technical and organizational measures (HTTPS, access-controlled databases) to protect your data. No method of transmission over the Internet is 100% secure, however.

10. Changes to This Policy

We may update this Policy from time to time. The current version is always published on this page with an updated "Last updated" date.

11. Contact

For any privacy-related request, contact us onWhatsApp.